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Visa/MasterCard Terminal Response Codes

Response Action
Approved Ask the customer to sign the sales receipt.
Declined Return the card to customer and ask for another Visa card.
Call or Call Center Call your voice authorization center and tell the operator that you have a "Call" or "Call Center" response. Follow the operator instructions.

Note: In most cases, a "Call" or "Call Center" message just means the card Issuer needs some additional information before the transaction can be approved.

Pick Up Keep the card if you can do so peacefully.
No Match Swipe the card and re-key the last four digits. If "no match" response appears again, keep the card if you can do so peacefully. Request a Code 10 authorization.